PRIVACY POLICY

1. Introduction & Scope

She-Fancy places the highest importance on protecting the privacy of its users and visitors. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website.

By accessing or using our website, you acknowledge and agree to the collection and use of your information as described in this Policy. If you do not agree with this Policy, please refrain from using our website.

This Policy forms an integral part of the Website’s Terms & Conditions, and the definitions and terms provided therein shall apply here as well.

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2. Information We Collect

We collect different types of information to provide and improve our services.

A. Information You Provide Directly (Personal Identification Data)

Information is collected that you provide to us directly when creating an account on our website, making any purchase, subscribing to our mailing list, or communicating with us through any available means of contact. This information includes several categories, such as:

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• Identity Information: Such as full name, username, and date of birth. This data is used to create and manage your account and personalize your experience on the Website.

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• Contact Information: Such as email address, phone number, and shipping or billing address. This information is used to process orders, organize shipping and delivery operations, and send notifications related to the order status.

• Transaction Data: This includes details of the products you purchased, purchase history, and payment methods used (noting that we do not store credit card data). This is used to complete sales transactions, manage return and refund requests, analyze sales performance, and improve our services.

• Communication Data: This is the content you send to us via email, chat, or contact forms. It is used to respond to your inquiries and provide technical support and customer service.

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B. Information Collected Automatically (Technical & Usage Data)

Some information is collected automatically when you browse our website, with the aim of improving its performance, ensuring its security, and personalizing your experience. This information includes:

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• Device Data: Such as Internet Protocol (IP) address, browser type, operating system, and the type of device used. This data is used to diagnose technical issues and improve the overall security and performance of the Website.
   

• Browsing Data: This includes the pages you visit as a user, the time spent on each page, the links you click on, as well as the date and time of access. This information is used to analyze Website performance and understand user behavior for the purpose of improving the user experience and customizing content and services.
   

• Cookies: These are small text files stored on your device to help us remember your preferences and track your shopping cart, as well as to display advertisements and content more relevant to your interests.

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3. Legal Basis and How We Use Your Information

We use the information we collect primarily to fulfil our contract with you, to pursue our legitimate interests in improving our services, and to comply with our legal obligations.

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• Performance of the Contract: To process your orders, manage payments, and deliver products to you.

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• Marketing and Promotions: To send newsletters and promotional offers (based on your consent, with the option to unsubscribe at any time).

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• Service Improvement: To analyze how the website is used, evaluate the effectiveness of our marketing campaigns, and improve the site's design and product offerings.

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• Security and Fraud Prevention: To protect the website from fraudulent and/or unlawful activities and to ensure the security of your data.

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• Legal Compliance: To comply with applicable laws and regulations and respond to lawful requests from government authorities

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4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties for direct marketing purposes. However, we may share your information with the following parties:

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Service Providers and Third Parties, including but not limited to:

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 Shipping Companies (Drop-Shipping): We share necessary shipping and contact information with our external suppliers and shipping providers to fulfill delivery directly to you. These parties are obliged to keep your information confidential and use it only for the specified purpose.

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 Payment Processors: All payments are processed through secure third-party payment gateways. We do not store your credit card details.

 Analytics and Marketing Providers: Such as Google Analytics and ad tools, to help us analyze website usage and execute advertising campaigns.

 

Government and Legal Authorities: We may disclose your information if required by law or in response to a court order or similar legal process, or to protect our rights, property, and the safety of our users, and/or filing lawsuits against you as a user.

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Business Transfers: In the event of a merger, acquisition, or sale of part of our assets, your information may be transferred as part of the business assets, while ensuring continued adherence to this Privacy Policy.

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5. Cookies

We use cookies and similar tracking technologies to monitor user activity on our website and store certain information that helps us improve performance and user experience. These cookies are used for various purposes, including:

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•  Essential Cookies: Required to enable basic website functions, such as logging in, managing the shopping cart, and saving basic settings. These cannot be disabled because they are necessary for the proper functioning of the website.

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•  Analytical/Performance Cookies: Used to gather information about how visitors use the website—such as the number of visits and most-viewed pages—to improve site performance and user experience.

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•  Marketing/Advertising Cookies: Used to record your visit to the website, the pages you viewed, and links you clicked on, allowing us to display ads and content tailored to your interests and browsing behavior.

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• You, as the User, can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

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6. Data Security and Retention

•  Data Security: We, as the Website, implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption technology (SSL) and restricting access to your personal information to authorized personnel only.However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

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• Data Retention: We, as the Website, retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting obligations.

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7. Your Rights as a User

We, as the Website, respect your right to access and control your personal information. As a User, you have the right to:

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• Right of Access: You may request a copy of the personal information we hold about you.

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• Right to Correction: You may request correction of any incomplete or inaccurate information we hold about you.

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• Right to Deletion: You may request the deletion of your personal data under certain circumstances.

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• Right to Withdraw Consent: You may withdraw your consent to our processing of your personal data at any time, where processing is based on consent.

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• To exercise any of these rights, please contact us via the email address provided in the final section of this policy.

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8. Children’s Privacy

Our website is not directed at individuals under the age of 18. We, as the Website, do not knowingly collect personally identifiable information from anyone under the age of 18. If you, as a parent or legal guardian, become aware that your child has provided us with personal data, please contact us to take the necessary steps to delete that information.

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9. Changes to This Privacy Policy

We, as the Website, may update the Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of this Policy. Your continued use of the Website after the posting of any amendments constitutes your acceptance of those amendments.

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10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

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Email: Sales@she-fancy.com